Penji Reviews

Penji has an overall rating of 4.3 based on 97 reviews. Customer feedback on Penji is mixed: Penji reviewers highlight positive aspects like quick turnaround times, high-quality designs, excellent customer service and responsive support, which strongly appeal to small to medium-sized businesses, startups, and entrepreneurs seeking affordable design solutions. However, Penji is often criticized for its limited design revisions, higher pricing compared to competitors, occasional communication delays and inconsistent designer quality.

4.3/5.0

97 reviews

5 Stars

69

4 Stars

12

3 Stars

9

2 Stars

2

1 Star

8

All Penji Reviews (97)
marcusrayy23
January 05, 2023
"Key Insights for Making the Most of the Basic Penji Plan"
I gave Penji a shot to lighten the design load I've been carrying for my other ventures. Here’s what I’ve figured out about Penji as a designer looking to catch a break:

To really make the basic Penji plan work for you, there are two main points to grasp.

1. Penji, as they put it, aren’t mind readers. You gotta know precisely what you want and how to explain it to the designer. Being comfortable with research and putting together reference materials for what to do and what to avoid is key. The research I conducted and the references I shared got us moving in the right direction fast, and I was impressed by how quickly the designer got the hang of the brief.

2. Be prepared for every change to take a day and require your attention. You won’t see a change returned the same day. If you’re in a hurry, Penji might not be your best bet.

One extra thing: I was pleasantly surprised to find out you can juggle as many projects as you like... just not all at once. Once they wrap up one project, they’ll jump to the next. The whole one active project at a time thing is a bit misleading (not sure why), but in a good way. I’m glad I can manage five new projects and have them trickling back to me day by day, which really helps with keeping the queue down.

I’d suggest Penji to any creative who has a clear vision and can articulate what they want, plus has the time to document their needs and respond to changes.

Also, for any creatives out there who might be skeptical like I was, you’re NOT limited to stock illustrations and templates as I initially thought. The designers can tweak anything you request. They’re not just production designers; they’re actual artists and skilled design professionals. That’s a big plus.

Penji is approachable, informative, and thorough in their communication. You ask, they deliver. I needed a vector deliverable sent as individual SVGs instead of AI files, and they had it done the next day.

I’m looking forward to using Penji more often, as I can guide the creative process without having to execute it myself, which will help boost the workload my company can manage when we start using Penji for clients instead of just our internal projects.

Penji’s pricing and value are quite competitive. I also appreciate their proprietary software for managing tasks, even if there are a few typos here and there. ;)
EvaHamilton
November 30, 2022
"Loving My 9 Months with Penji!"
I've been using Penji for around 9 months now, and I gotta say, their customer support is top-notch, and the designers are really impressive. If a designer doesn't quite hit the mark, they sort it out fast and bring in someone new for your project.

I had a tough time finding a solid designer for my agency. I gave a shot to a bunch from Fiverr, UpWork, and other freelance platforms, but none met our expectations... That was until I discovered Penji. At first, I was a bit doubtful because I always figured having a personal graphic designer would be the way to go, but honestly, I can't find anything that matches their quick turnaround and quality for the same price.

So, I totally recommend their service if you're after quality designs without breaking the bank.
SylviaHicks
October 20, 2022
"Awesome Customer Care"
Awesome customer care! I really appreciate their personal touch and how they grasped the needs of my project right from the get-go. All in all, their service exceeded what I was hoping for. I definitely recommend them!
imnothereimnothere
October 14, 2022
"They not only gave me the..."
They not only gave me the presentation I required for our pitch competition, but they also created a whole new brand for us. At first, I was feeling pretty lost and overwhelmed, but they truly helped to calm my worries. I strongly suggest you set up a time to talk with their support team. They were the ones who really taught me more about using the platform and shared some handy tips and tricks that made a big difference in the project submission process. Thanks a bunch, Penji!

-Jessica Stowers
EmmaDunn
October 08, 2022
"Totally Impressed!"
Incredible service! I’m genuinely amazed by how many projects I managed to get from Penji during my first month—can’t wait to see all the work I’ll be able to do with them down the line.
PaulineKnight
September 20, 2022
"Our team members always rave about..."
The folks on our team are always singing Penji's praises. The quality of their designs is fantastic. With their effective and adaptable project management, along with their experience, they consistently produce impressively professional outcomes.
DannyHill
September 19, 2022
"Outstanding Design Talent and Results from Penji!"
The design expertise and outputs from Penji are super crucial and incredibly valuable for us. They've been amazing in working together with us, as they really get how our business operates and pay close attention to what we need.
cece98b
September 15, 2022
"dependable and trustworthy"
What stands out the most is how Penji has taken on every project we've thrown their way. Honestly, there's nothing they can't tackle, and we've had a variety of tasks to manage. That's definitely a good thing. I don’t need to hunt around for other companies. I’m confident they can take care of any projects we hand over, and their timing is spot on. From the top down, it’s been a joy working with all of them.
BobbieVasquez
September 14, 2022
"Thoughts on Penji..."
Though many folks can dream up amazing marketing concepts, they frequently struggle with the implementation. Luckily, Penji merges creative design with top-notch execution. Nelson is super skilled and provides us with fantastic attention. Time and again, he’s shown me that he has a remarkable knack for understanding what’s functional and effective. He’s transformed our perspective on various aspects of marketing and advertising all by himself.
ticklishwolf211
September 13, 2022
"Outstanding Communication from the Team"
Joy and Jan from our crew are constantly coming up with new ideas, and Penji has really helped us ramp up our sales with a better conversion rate thanks to the designs we've gotten. The way they communicate is just top-notch.
sadgoose146
September 12, 2022
"Dealing with language barriers can be tough..."
It's really annoying trying to communicate with folks whose first language isn't English. The crew just didn't get what I was asking for, and honestly, it felt like I was having a one-sided conversation most of the time. I requested a refund within a week.
yellowbutterfly850
September 09, 2022
"Combining top-notch creativity with..."
They blend top-notch creativity with expert execution to deliver an affordable solution. When teaming up with Penji, customers can look forward to a seamless partnership and a wealth of talent at their disposal.
organictiger972
September 06, 2022
"Timely Delivery"
We always get timely delivery, creativity, and top-notch quality when working with Penji! The team has been great to collaborate with, helping us create visually captivating presentations and meaningful stories for our annual and mid-year roadshow events. They are a genuinely valuable partner for us!
silverbird320
September 03, 2022
"Outstanding Experience!"
Penji has repeatedly delivered top-notch results, even when faced with tough situations. They are always the ultimate pros and have shown time and again why they’re our go-to service provider.
ZacharyMorales
August 26, 2022
"Transforming a brief into outstanding design ideas."
Honestly, it’s all about how fast they can turn a brief into outstanding design ideas. I’ve been using Penji for several months across different projects and I’d definitely suggest their services.

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